Privacy Policy

Privacy Policy for John Walker Chocolatier Online Store:

1. Introduction:
At John Walker Chocolatier, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website and purchasing our products. By accessing or using our website, you agree to the terms of this privacy policy.

2. Information We Collect:
2.1. Personal Information: When you place an order on our website, we may collect personal information such as your name, email address, shipping address, billing address, and payment details.
2.2. Browsing Information: We may also collect non-personal information such as your IP address, browser type, device type, and other technical information when you visit our website.

3. Use of Information:
3.1. We use the information collected to process and fulfill your orders, communicate with you about your orders, provide customer support, and improve our products and services.
3.2. We may also use your information to send you marketing communications about our products, promotions, and special offers. You may opt out of receiving these communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.
3.3. We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your explicit consent. However, we may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

4. Data Security:
4.1. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
4.2. All sensitive information you provide is encrypted and transmitted via Secure Socket Layer (SSL) technology.
4.3. We also regularly review our security procedures to ensure that your personal information is protected from unauthorized access, disclosure, alteration, or destruction.

5. Cookies:
5.1. We use cookies to enhance your browsing experience and improve our website's functionality.
5.2. You can choose to disable cookies through your browser settings. However, please note that disabling cookies may affect your ability to access certain features and services on our website.

6. Children's Privacy:
6.1. Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

7. Changes to Privacy Policy:
7.1. We reserve the right to update or change our privacy policy at any time. Any changes to the privacy policy will be posted on this page, and the revised date will be updated at the top of the page.

8. Contact Us:
8.1. If you have any questions or concerns about our privacy policy, or if you would like to exercise your rights regarding your personal information, please contact us at

By using our website and providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this privacy policy.

At John Walker Chocolatier, we take pride in crafting an extensive array of handmade, premium chocolates at our state-of-the-art factory located in Perth, Western Australia. Our meticulous process ensures that each chocolate is a work of art, created with passion and precision.

Explore our diverse product line, featuring elegant chocolate gift boxes, thoughtfully curated chocolate gift hampers, whimsical personalised giant chocolate freckles, delightful novelty chocolates, and a tempting selection of chocolate bars. For a comprehensive overview of our offerings, visit our chocolate products page.

Whether you prefer to indulge in-store at one of our charming Perth locations or conveniently shop online, we invite you to savour the extraordinary taste and quality that define John Walker Chocolatier's delectable creations.

Treat yourself or surprise a loved one with the gift of exceptional chocolates today!

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